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General Information

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Welcome

Welcome to the ITS Tech Support page!
 
While here you can access various materials regarding different technologies. Be sure to check out "how-to" section to configure wireless or email in different devices.
 
 
 
For Office 365 (email) information - Click Here 
 

Work Order Request

Student - Send an email request to itshelp@olivetcollege.edu
 
Employee - Send an email request to itshelp@olivetcollege.edu

Location

We are located in the Burrage Library - Lower Level adjacent to Library Learning Commons 
 
Be sure to try our How-To section and our Frequently Asked section.
 
Information Technology Services
Burrage Library - Lower Level
Olivet, MI 49076
(269) 749-7666
 
Regular office hours: 8:00am - 5:00pm
Summer office hours: 8:00am - 4:00pm
 
The ITS office will be closed according to the Olivet College holiday schedule.

Myolivet Downtime

Myolivet Portal will be down Friday Jan 9th from 5-8:30PM for a schedule downtime. Other services (blackboard, email etc) are not impacted by this maintenance window. 
 
ITS 

Internet Service

Update: 11/14/2014 8:50 AM 
 
Service is up and running 
 
 
Update: 11/14/2014 8:30 AM
 
Internet Service Provider engineers ran into an unexpected issue with fiber splicing equipment which is causing few hours delay in restoring the internet service. We will posted the update if we receive service restore ETA from ISP.
 
Thank you
ITS 

System Maintenance - Down Time

MyOlivet Portal down time for maintenance - Portal will be offline Friday 1/24 from 5-8PM.
 
ITS Dept 

System Maintenance - Down Time

Update: 11/15/2013 8:30PM:
 
Upgrade completed  Successfully  - However, ITS is now closely monitoring the server and web services.
thank you
 
 
MyOlivet Portal down time for maintenance - Portal will be offline Friday 11/15 from 5-10PM.
 
ITS Dept 

wifi Overhaul Project

Announcement sent:  11/14/2013

Good Morning,

We are happy to inform you that Information Technology Services has begun a complete wifi network overhaul.  This project will include our entire infrastructure being replaced and updated.  We expect a majority of the overhaul in prominent campus buildings to be completed by year-end. Theme/Greek houses and surrounding areas on campus will be completed immediately following the major buildings. We expect minor to no interruptions during this transition. Wifi networks on the new 802.11 g/n standard are setup similar to previous wifi networks (eg: OlivetCollege-WPA, OlivetConferences etc), so existing devices do not need to be reconfigured (Note: wifi network names might change during summer months to make it more streamlined as well as to make the wifi network names match with the targeted audiences or the devices. We will notify everyone ahead of time when we are ready to so.)

 

Thank you for your understanding and cooperation while we work through this project.

 

ITS Dept

#7666

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    Lab Hours

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    Library Lab

    Academic Year
    Monday-Thursday: 7:30am - 11:00pm
    Friday: 7:30am - 6:00pm
    Saturday: Closed
    Sunday: 2:00pm - 11:00pm

    Mott 307 Lab

     Open daily from 8:00am-midnight

    MacKay Lab

    Open 24/7

    Dorm Labs

    Open 24/7

    CS Lab

    Contact area supervisor for lab hours

    Listening Lab

    Contact area supervisor for lab hours

    ITS Training Lab

    Contact area supervisor for lab hours

    ART MAC Lab

    Contact area supervisor for lab hours